Deceptive advertising
I tried a 30 day "free sample". I used my credit card to pay the $4.95 shipping. When ordering the free sample, I did not see any small print obligating me to further purchases or charges. I did receive the sample, tried it and found it not to be helpful. Earlier this month I found another charge for $51.80. A call to their customer service number stated they could not help me. Two emails sent on their web site also did not produce any response. I returned the package they later sent me and I disputed the charge through my credit card company. The credit card's contact with a "Brian" at Sustenex stated Brian was unwilling to help. I am filing a complaint with the better business bureau and would advise others not to give credit card information to Sustenex.





